Project Complexity

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Novopay has become a huge cost (some $1.5 billion) for us hapless taxpayers, and for schools in terms of the stress it is causing staff and the time schools have to spend attempting to fix the problems.  As at posting this blog item, principals say Novopay is still struggling to pay their teachers properly, with an average of almost six teachers at every school affected by incorrect payments.   Novopay complexity was completely under-rated and the ‘big bang’ launch proved disastrous.  Novopay like INCIS before it will be a case study on IT courses for years to come.  Hopefully the upcoming IRD project is more successful and perhaps Kiwi companies should get a chance to do this job?

It is surprising if not alarming that significant numbers of complex software and IT projects around the world … Read More »


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