Although “securing benefits” may sound more like health insurance or something obtained from NZ Work and Income, rather than anything to do with PM, every project is an investment with the purpose of obtaining benefits. However, most organisations have no formal process for securing project benefits, yet benefits are not just another project component, but are the reason for the project – the fundamental project drivers that are articulated in the project business case.
Have you ever delivered a “successful” project, only to find out later the product was seldom or never used? In my opinion benefits is currently the most ignored area of PM except perhaps at the start of a project when some eager sponsors might highlight or even exaggerate the anticipated benefits and downplay the costs to help get their projects approved. While the project benefit and cost … Read More »